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Frequently Asked Questions

How do I buy your products?

Just add to cart and check out directly from our official website and we'll take care of the rest!

We are also available in all leading Mercury Drug branches nationwide.

How much is shipping?

WITHIN METRO MANILA (via Grab or Lalamove)

For orders below P2,499: Customer to shoulder shipping, cost depending on their location. Pick-up point: JMT Corporate Condominium, ADB Ave., Ortigas Center, Pasig City

For orders P2,500 and above: Free shipping

OUTSIDE METRO MANILA (via LBC or J&T)

Starts at P200 for a min. of 1kg; actual shipping fee will be provided after order placement

Have more questions on shipping? Visit our full FAQs page.

Do you ship on weekends and non-working holidays?

We do not hold office on weekends and public holidays so we may be unable to accommodate. If there is an urgent need, kindly Viber us at 0953 372 4264 (look for Ms. Danica Payod) so we can help you out!

In any case, our products are available in all leading Mercury Drug branches nationwide.

Do I need a medical prescription to order?

For products tagged as “Prescription Drug”, your medical prescription will be required. After placing your order, just send us a clear photo of your prescription via Viber at 0953 372 4264 (look for Ms. Danica Payod).

Are your products safe for pregnant women and breastfeeding moms?

Kindly check the product page of the specific drug you're looking into for more info. However, as a precaution, we strongly recommend that you consult your doctor for proper assessment, diagnosis, and treatment of your condition.

Help! I have other inquiries.

You may check out our full FAQs page in case the answers you are looking for are readily available. Otherwise, Viber us at 0953 372 4264 (look for Ms. Danica Payod). We would be happy to assist you Mondays through Fridays, 9AM to 4PM.